This section applies specifically to the Smokin Joe's Rewards mobile application and supplements the website Privacy Policy above.

INFORMATION WE COLLECT THROUGH THE APP

Information you provide to us:

  • Full name

  • Email address

  • Phone number

  • Loyalty card / account number

  • Information collected automatically:

  • Purchase and transaction history associated with your loyalty account

  • Reward points balance

Device push notification token (used to deliver notifications to your device)

Basic device information (device type, operating system version) for app functionality and troubleshootingInformation we do not collect through the App:

We do not collect payment card numbers, banking information, or process any financial transactions within the App

We do not collect precise GPS locationWe do not access your contacts, camera, or photos

HOW WE USE APP INFORMATION

Create and manage your loyalty rewards account

Display your points balance and transaction history

Send you push notifications about promotions, gas prices, and account updates (you can opt out at any time in your device settings)

Verify your identity when you register or sign in

Improve and maintain the App

HOW WE SHARE APP INFORMATION

We do not sell your personal information. We share App information only as follows:

With our point-of-sale system (ECRS CATAPULT) to sync your loyalty points and purchase history

With Google Firebase, our cloud service provider, which stores app data and delivers push notifications

When required by law or to protect our legal rights

APP DATA STORAGE AND SECURITY

Your App information is stored using Google Firebase's secure cloud infrastructure. We use industry-standard security measures, including encrypted connections and password hashing, to protect your information. Passwords are never stored in plain text.

YOUR CHOICES IN THE APP
Notifications: You can disable push notifications at any time through your device's settings.

Account information: You can update your name, email, and phone number within the App's Account screen, or by visiting any Smokin Joe's location.

Account deletion: To request deletion of your App account and associated data, please visit any Smokin Joe's location or contact us using the information below.

CHILDREN AND THE APP

The App is not directed at children under 13, and we do not knowingly collect personal information from children under 13 through the App.

CHANGES TO THIS APP PRIVACY POLICY

We may update this App Privacy Policy section from time to time. We will notify you of any changes by updating this page.

CONTACTING US ABOUT THE APP

Smokin Joe's

2293 Saunders Settlement Road

Sanborn, New York 14132 USA

Email: Contactus@smokinjoe.com

Phone: 716-215-2000

Smokin Joes APP PRIVACY POLICY